November 6, 2004
Dear Carin:
Just thought we would take a moment to express our appreciation of your guidance through our recent real-estate transaction.
We have been involved with other real-estate agents/transactions in the past and always felt uncomfortable to some extent as to the advice we were receiving or whether our agent was looking out for our best interest. In our opinion, buying a homeor selling one is a very big venture and trusting your agent is paramount to those not normally involved in real estate.
Since meeting you at an open house one day long ago, you have kept timely, diligent contact with us in the hope we would become interested in selling our vacation home in Eagle Point area of Big Bear Lake. Your friendly, no pressure approach was never annoying and we actually looked forward to the occasional conversation about the Big Bear real-estate market.
Upon deciding to sell our vacation home, we contacted you and explained our goals. You immediately did price comparisons, gave your opinion and advice based on your knowledge of the market, yet remained flexible and in tune to our wishes.
During the entire process, due to the energy you put into marketing and resulting from an open house at our vacation home, we received our first offer. You offered advice during the negotiation process which we felt comfortable with and ultimately led to meeting our price goal and the sale was made.
Throughout escrow you continually kept contact and guided us in the best interest of ourselves as well as the buyer. Energy, honesty, trust and a professional attitude are the things you provided during our experience and we will gladly recommend your services to others interested in Big Bear real-estate.
Thanks,
Bill and Valerie Boyce, La Habra, CA